Water-Revolution's Frequently Asked Questions

  • Is it difficult to install a residential alkaline water system?

Installing either of our countertop Residential systems - the  alkaTREK™ or the counter top Revolutionizer™ - is a very simple process. Each of these systems connects directly to a Diverter Valve (included with initial system purchase) at the faucet. All of our systems come with a User Manual which has a detailed installation guide included, and we estimate that the installation will take about 10 minutes.

Our under counter systems are also easy to install, and many homeowners put their own units in.  A plumber can install an AlkaPurity™ in less than 60 minutes, but many customers choose to use a handyperson for the job or do to it themselves. 

We offer full technical and installation support, and you can contact one of our friendly representatives at support@water-revolution.com.

  • What if the counter top Revolutionizer™ or alkaTREK™ won’t attach easily to my faucet?

The counter top Revolutionizer™ or alkaTREK™ will fit most traditional faucets using the Diverter Valve included with the equipment. Simply attach the sturdy Diverter Valve directly to the faucet after removing the aerator on the end of the faucet. Then, attach the supplied flexible hose to the Diverter, and the other end to the inlet valve of your counter top system. In some cases, it may take an additional adapter ring which is common in most hardware stores to complete the installation

We offer full technical and installation support, and you can contact one of our friendly representatives at support@water-revolution.com.


  • How does the Revolutionizer™ work?

The Revolutionizer™ offers the highest quality dual filtration system for optimal cleaning and alkalizing of the water. The first filter is customized to meet filtration needs in municipal (tap) or well water supplies. Once the water has flowed through filter number one, where contaminants are reduced or removed, the water passes through the second filter cartridge, the AlkaAmpensity™, where the proprietary Energized filter Media creates alkaline, ionized water for drinking and cooking.

  • Can I run hot water through my Revolutionizer™?

It is not recommended to run hot water through the Revolutionizer™. Doing so may decrease the effectiveness of the filtration media.


  • Where are the Revolutionizer™ and other Water-Revolution products made?

All the Water-Revolution products are made in the USA! 


  • Does water quality in my geographic area affect the Revolutionizer™ performance?

Water quality and mineral content will vary in different geographic areas, including municipal and groundwater sources. The Revolutionizer™ offers two distinct filtration options and is designed to work with regular municipal (tap) water or well water. In a case of too hard or too soft water or particularly objectionable water, it is wise to employ specialized filtration to achieve the best results. Water Revolution offers a 17-stage purification/filtration solution to objectionable water conditions with the introduction of the AlkaPurity™ H-D system.

  • How is the Revolutionizer™ different from reverse osmosis or distillation?

Reverse Osmosis (RO) and steam distillation are processes which remove all minerals from water. The Revolutionizer™ produces alkaline energized water by removing or reducing harmful contaminants and then concentrating the healthy, life-giving alkaline minerals for optimal benefit. In many cases, the Revolutionizer™ offers the perfect solution for naturally alkalizing and energizing tap water or well water. In cases in which the source water is objectionable (too hard, too soft, or foul-smelling) we recommend the AlkaPurity™ H-D system, which sends the source water through a Reverse Osmosis system for optimal purification prior to the alkalizing and energizing it through the AlkaAmpensity™ cartridge.


  • Why is Energized Water healthier than other waters?

The healthiest waters on earth contain the natural mineral properties of the earth. They are slightly alkaline and have a negative electrical charge, which indeed charges the structure of the water, making it electron rich and super-hydrating. This is evidenced by the fact that people living in the high mountain valleys of Pakistan, Ecuador, France (Lourdes) or in the Andes Mountains, live longer and with fewer health complaints than other populations on earth. This is true in part because the waters in these geographic regions are naturally enhanced with minerals, negatively "charged” with ions, and purified through contact with volcanic minerals or igneous rocks as they travel through the earth. Water-Revolution's full product line-up of alkaline water systems are able to produce a similar effect when the water passes through the proprietary Energized Media in our AlkaAmpensity™ cartridge.


  • How do I test the pH level of my water?

To test the pH level of any water or clear liquid, pour a few ounces of liquid into a clear glass and add 3-4 drops of the universal indicator (pH Reagent Drops). Compare the color of the liquid to the pH color chart provided. pH Reagent Drops available here


  • How do I know when a filter cartridge(s) needs replacing?

The lifespan of a filter is determined by the quality of the source water as well as the volume of water flowing through the energized water filtration system. A decrease in water flow or a change in taste is common indicators of the need for a filter change. One filter will produce approximately 1000 gallons of water, unless the water quality is very poor. With regular use in a small household, filters will typically need to be replaced at least every 12 months. By replacing your filters at regular intervals, you are assured of excellent water quality and ongoing warranty of your energized water system. Replacement Filter Cartridges available here.


  • I just changed the cartridges in my system and there's a different taste to the water now.

The strong taste that you're experiencing with our energized water may be the initial detox effect of our antioxidant media that we pioneered a decade ago.  The first detoxification occurs in the sublingual taste tissue in the mouth.  The media, of course, is stronger in a new cartridge set than in the diminished set that was replaced.  We find that people acclimate to the new cartridges within 7-14 days.  Go ahead and keep drinking your normal amount of water daily through the detox period.

  • While changing my AlkaRev filters, I removed both housing covers and cartridges, and I'm not sure of where my replacement cartridge should be placed.

In the AlkaRev system, the #2 housing is to the left  and the #1 housing is to the right.  Therefore, your AlkaAmpensity replacement cartridge (white cartridge) will go in the left side and your MuniProtect or WellProtect will go to the right.  FYI:  Both cartridges must be placed with its black washer down, so that it will enter the sump of the AlkaRev System.

PLEASE NOTE:  This placement is different for our Revolutionizers!  In a counter top Revolutionizer, the #1 cartridge will be to the left and the #2 cartridge will be on the right side (closer to the on-board spigot).

  • While changing my AlkaPurity H-D filters, I removed the blue stub from the #4 cartridge, and I'm not sure of how it should be placed.

In the AlkaPurity H-D, the #4 cartridge (the inline cartridge above the 3 hanging white housings) has an arrow indicating flow.  It should point toward the blue tubing that leads to the dedicated faucet.  FYI: The #1 and #2 cartridges are non-directional.  The #3 cartridge must be placed with its black washer UP, so that it will enter the sump of the AlkaPurity Engine.  Always use care not to over-tighten the housing covers.

  • Do you offer a warranty?

Yes. All of Water-Revolution's alkaline water systems carry a limited lifetime warranty based upon proper maintenance and replacement with certified Water-Revolution replacement filters. The warranty is void if the unit has been tampered with, altered, or subject to improper use, or if anything other than Water-Revolution filtration media is used in the machine. Click for complete Warranty Information. In addition, we offer a renewable 12-month warranty, which renews when a filter cartridge replacement set is ordered within 12 months of the original system purchase date. This 12-month renewable warranty is voided when the filter cartridge replacement set is not ordered within 12 months of the original system purchase date. 

  • What are the exact dimensions – including tank sizes – of the AlkaPurity™ H-D system?

2.2 Gallon Tank Dimensions:  Diameter: 8"; Height 13"

4.4 Gallon Tank Dimensions: Diameter 11"; Height 14"

The outermost dimensions of the AlkaPurity™ H-D Unit itself are approximately 18" Long, 8" Deep, and 18" High.

The AlkaPurity™ H-D is suitable for under-counter installation of all typical home kitchens. Both the tank and system fit conveniently under the kitchen sink in the cabinet. Click to view the AlkaPurity™ H-D

  • What is Acidosis?

Acid waste products are produced within the body as a result of outside stressors such as chemicals and environmental toxins, physical activity, psychological stress, inadequate sleep, sugary foods, poor diet and food additives, and our own cellular metabolism. All of this creates a scenario in which the average adult person is chronically over-acidic. The accumulated acidic waste build-up in the body is referred to as acidosis, and is thought by many health professionals to be a contributing factor in accelerated aging and chronic disease.

According to Sang Whang (author of Reverse Aging) in the same way that the accumulation of acidic wastes accelerates the aging process, the reduction of acid wastes may retard or even reverse it. Alkaline water is not a medicine nor does it carry a curative claim, however; if consumed regularly, alkaline water may help to reduce acid waste, balance pH, and improve overall health.

  • How do I know if my body is overly-acidic?

The vast majority of Westerners are overly-acidic due to diet, lifestyle and environmental factors. You can purchase pH paper at most pharmacies and health food stores, which allow you to test your urine or saliva pH at home.

  • Why is it important to alkalize my body?

In 1999, Dr. Linda Frassetto of the University of California conducted a study of almost 1,000 Americans, in which she demonstrated how the increase in acid waste accumulation in the human body has resulted in a situation where the elimination of these toxins is an overwhelming and difficult task. Click Here to read the study. Many other health professionals have written books which teach the importance of proper pH balance in the body.

  • Can drinking Alkaline Energized water really help balance my body pH?

While we do not make any therapeutic claims about the results you will achieve drinking our alkaline, energized water or using our products, the following well-respected medical professionals do recommend alkaline water for its pH balancing effects:

  • Dr. Steven Nelson
  • Dr. Robert O. Young (author of The pH Miracle)
  • Dr. Theodore Baroody (author of Alkalize or Die)
  • Sang Whang (author of Reverse Aging)

  • Is there any reason NOT to drink alkaline energized water?

No. While the concept of alkalizing the body and the benefits of alkaline water are relatively new in the United States and Canada, millions of people in Japan and Korea have been drinking alkaline water for more than 40 years. Studies supporting the therapeutic benefits of alkaline water can be found online at www.pubmed.com.

  • What sort of filtration is employed in the Shower Solution products?

The Shower Solution products employ two patented Redox filtration media which energize the water and help to restore the water’s natural pH balance.


If you don’t see your question here, please send an email to support@water-revolution.com.We strive to answer every email the same day we receive it. Thank you so much for your business!